NEW PAYMENT GATEWAY / BANK ACCOUNT(20.12.2016) Today we have switched to new 3D Secure payment gateway, operated by ČSOB bank. We have also changed our primary EUR account. Here are the information for bank transfers:
NEW RELEASES(06.12.2016) Our latest Newsletter brings you new products not only from Czech producers: AZ MODEL, BLACKDOG, BOA DECALS, BRENGUN, CMK, EDUARD, FLY, HAULER, HPH, MARK 1 MODELS, SPECIAL HOBBY, NEW WARE, JAKAB, PLASTIC PLANET, ROB TAURUS, REAL MODEL, RS MODEL, SWORD, TP MODEL, WWP PUBLICATIONS but also many imported products from: A-MODEL, HAD, HUNOR PRODUCT, IBG, ICM, MAESTRO MODELS, SBS MODEL
We have also added announced JANUARY 2017 releases from EDUARD to section of Future Releases, as well as several products from AVANTGARDE, ICM, MODELSVIT and RODEN. CHRISTMAS TIME(06.12.2016) We would like to inform you that our last expedition day will be Thursday 22.12.2016. We will send all EU and non-EU orders that day. We will be closed from Friday 23.12.2016 until Sunday 2.1.2017. We will do stock-taking in the first week of January, so we plan to despatching first EU orders on Tuesday 10.1.2017 and non-EU orders on Friday 13.1.2017.
CLEARANCE SALE - 30-40-60% - HUGE UPDATE (13.05.2016) We have just added over 530 products to a clearance sale with 30% discount, so now you can buy almost 700 products with 30%, 35%, 40% or even 60% discount.
On top of that if you have your own personal discount, you will get these products even cheaper!! Check out all these discounted products here.
This offer is valid until supplies last. As soon as the quantity drops to zero, the price will return to normal.
Please note, that we despatch all EU orders usually on Tuesday and Friday (from time to time on Thursday), and all non-EU orders every Friday (we have to clear all non-EU orders in the Customs Office that is located in a different town, so we cannot do it daily, but weekly). If there is a state holiday on any of our "despatch days", we will ship the order the closest day after or before. Thank you for understanding.
YOU CAN FIND US ON FACEBOOK
When placing your order, shipping will be set for 18 EUR (for EUROPE) and for 22 EUR (for WORLD) no matter if you choose lower shipping. Reason is our new online payment system called 3D Secure that will not allow us to charge you higher shipping than you chose in your order (many people cannot imagine how "heavy" plastic kits can be).
AFTER YOUR ORDER IS PROCESSED WE WILL ONLY CHARGE ACTUAL SHIPPING RATE.
From Czech Republic to the USA, Canada, Latin America, Australia, New Zealand, Japan, Asia etc.
From Czech Republic to any place in Europe
Price in EUR (VAT excluded)
Price in EUR (VAT included)
0 - 100 g
101 - 250 g
251 - 500 g
501 - 1000 g
1001 - 2000 g
OUR BANK ACCOUNT
Here are our bank information for customers that do not have credit card or do not use PAYPAL payments:
BIC (SWIFT): CEKOCZPP
Bank : CSOB a.s.
Account holder: MODELIMEX S.R.O.
We are glad to announce that we are now accepting payments by PAYPAL. Since we do not keep everything in stock and system cannot know exact weight of the parcel, we have decided to use PAYPAL Payment Request that you will receive as soon as we complete your order, just make sure that you fill in correctly your e-mail address, otherwise we will not be able to send this request to you. You will also see real shipping costs from this Payment Request and after we receive your payment we will despatch your order (we despatch non-EU orders on Fridays, EU orders on Wednesdays plus Fridays). If we do not receive your payment within one week, we will cancel your order and you will be asked for a different payment method in case of future order. We believe this will help out to those people in the world who have a credit card but is not supported by 3D Secure system. If you have any questions, please feel free to ask me.
E-MAIL ADDRESS FOR CLAIMS Since we are getting more and more e-mails with claims with ordered items and it is not quite easy to look for it after some weeks and find it, we have decided to create new e-mail contacts just for this purpose: email@example.com or firstname.lastname@example.org.
Use catalogue number and item's name (according to invoice sent to you) as SUBJECT of your e-mail and write us a brief claim (if possible, use printed instructions and numbering of parts) about any missing parts. Please, do not forget to write down your contact address and e-mail where we can reach you. Most common claim is missing part, so it will be very useful if you can send a scan of instructions with marked missing parts. Thank you for understanding and wish you no claims in the future.
IMPORTANT INFORMATION ABOUT ONLINE PAYMENT
There are some rules for online credit card payments using 3D Secure system. When you make the online payment, money are only reserved on your account for this order, it is not actually charged to your card yet. If we cannot despatch the order within 20 days, we will ask you for making a new online payment (by using this link) before we despatch your order. More info about payment method can be found here.
Payment Gateway called 3D Secure Ceska Sporitelna will provide you with secure form. All of your information is protected with strong 256-bit SSL encryption before traveling over the internet.
We are using SSL certificate from GeoTrust company.