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NEW RELEASES (22.2.2010) Our latest Newsletter brings you new products not only from Czech producers: ATTACK, AZ MODEL, CMK, EDUARD, HR MODEL, KORA MODEL, OWL, RS MODEL, RV BOOKS, SPECIAL HOBBY, TRACK&TROOS, VALOM but also many imported products: ACE MODEL, A-MODEL, HUNOR PRODUCT, MAESTRO MODEL, MILITARY WHEELS, SBS MODELWe have added new future release from 4+, MPM, OWL, PLANEDECALS and REAL MODEL.
NEWSLETTER (22.2.2010) We
will send soon our latest Newsletter to all customers who"subscribed"
it. If you do not get e-mail from us, first check your profile to see
if you actually subscribed to text or html version of our Newsletter.
If you did so and still did not get it, maybe you could check your spam
basket. If you are unable to log in, just try system to send your user
name + password (check "I forgot password" in right column). If it
still does not work, feel free to contact me.
TWO NEW BRANDS FROM CHINA (5.2.2010) We are proud to offer you products from two Chinese companies
that make PE sets for ships in scale 1/350 and 1/700 ( FLYHAWK) and PE sets, upgrade sets for aircraft in 1/48 or 1/72 scale or resin AFV models ( DREAM MODEL).
You can find the whole production right here:
TALLY-HO - THE END OF SALES (17.1.2010) We regret to inform you that we have to stop selling TALLY-HO products, since the owner was not able to process our order for last three months without any reason or explanation. If you have a pending order for Tally-Ho product that has not been delivered yet, please contact us, so we can discuss the options. We are now selling only in-stock items that will last until our supplies last. Therefore you should get the very last pieces, while we have them. Thank you for understanding. NEW BRAND - DOUSEK RIVETERS (17.1.2010) We are proud to inform you that famous products " Rosie the Riveter" made by Petr Dousek are now included in our catalogue. You can choose from 5 different sizes. Check them out right here. TWO NEW BRANDS FROM HUNGARY (30.11.2009) We are proud to offer you products from Hungarian company that makes resin models of military vehicles, mostly with PE sets and decals included. Their production is divided into 2 ranges - ARMADA HOBBY (Cold War period) and HUNOR PRODUCT (period of WWI and WWII).
You can find the whole production right here:
SHIPPING RATES When placing your order, shipping will be set for 16 EUR (for EUROPE) and for 18 EUR (for WORLD) no matter if you choose lower shipping. Reason is our new online payment system called 3D Secure that will not allow us to charge you higher shipping than you chose in your order (many people cannot imagine how "heavy" plastic kits can be).
AFTER YOUR ORDER IS PROCESSED WE WILL ONLY CHARGE ACTUAL SHIPPING RATE.
Here are NEW bank information that hopefully simplify payment for customers that do not have credit card: NAME OF ACCOUNT: Miroslav Kovar IBAN: DE10855901004556447808, BIC: GENODEF1NGS BANK: Volksbank Löbau-Zittau eG, Hauptstraße 8-10, 02727 Neugersdorf, GERMANYOur Germany customers can make bank transfer using these bank details. 
We are glad to announce that we are now accepting
payments by PAYPAL. Since we do not keep everything in stock and system
cannot know exact weight of the parcel, we have decided to use PAYPAL Payment Request
that you will receive as soon as we complete your order, just make sure
that you fill in correctly your e-mail address, otherwise we will not
be able to send this request to you. You will also see real shipping
costs from this Payment Request and after we receive your payment we
will despatch your order (we despatch non-EU orders on Fridays, EU
orders on Wednesdays plus Fridays). If we do not receive your payment
within one week, we will cancel your order and you will be asked for a
different payment method in case of future order. We believe this will
help out to those people in the world who have a credit card but is not
supported by 3D Secure system. If you have any questions, please feel
free to ask me.
E-MAIL ADDRESS FOR RECLAMATIONS
Since we are getting more and more e-mails with reclamations with ordered items and it is not quite easy to look for it after some weeks and find it, we have decided to create new e-mail contacts just for this purpose: reclamation@modelimex.cz or reclamation@modelimex.com. Use catalogue number and item's name (according to invoice sent to you) as SUBJECT of your e-mail and write us a brief reclamation (if possible, use printed instructions and numbering of parts) about any missing parts. Please, do not forget to write down your contact address and e-mail where we can reach you. Most common reclamation is missing part, so it will be very useful if you can send a scan of instructions with marked missing parts. Thank you for understanding and wish you no reclamations in the future.
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