 | Sales Conditions | |
The Contractor: Miroslav Kovar - KOVAR - MODELIMEX, Slovenska 2648, 415 01 Teplice, Czech Republic.
Modelimex.com: Information displayed by the Contractor on its website www.modelimex.com.
The Purchaser: Every internet user sending an offer to purchase any product displayed on the Modelimex.com to the Contractor.
Any displayed information on the Modelimex.com
does not constitute a contractual offer, but a purchase offer which
conforms with the present general conditions.
The Contractor expresses its willingness to enter into a contract by sending the Purchaser acceptance of his order by e-mail.
The contract will be entered into upon receipt of the Contractor's
acceptance message in the purchase mailbox on the server of his
Internet Service Provider. The Purchaser is responsible for verifying
that his electronic mailbox is functional. The Purchaser is responsible
for any consequence in the event of a breakdown.
Our prices are subject to change without prior notice and apply to delivery from Teplice, Czech Republic.
There is only one price shown at the moment: without any registration you will see price
for retail customers from EU and includes Czech VAT.
If you make an account with us and you are outside of EU, you will see price that does not include Czech Value Added Tax (VAT).
Shipping costs will be added accordingly to the actual weight of the
package. Prices do not contain any local taxes that the purchaser might
eventually have to pay when receiving the merchandise in the
purchaser's country (this applies only to non-EU customers).
Until the merchandise is fully paid by customer, every shipped product is still legally owned by the Contractor.
Back
The products chosen by the Purchaser will be
delivered to him by Czech Post Services (Air Mail, Surface Mail, EMS),
General Parcel or Air Transport Service.
The merchandise is transported on the risk of the Purchaser. The
Contractor does everything to deliver the merchandise to the Purchaser
in perfect condition, however the Contractor cannot be held liable for
damages occurred during transport.
Products may be delivered in installments due to large dimensions.
In that case the Contractor will contact the Purchaser by e-mail to let
him know about it. Shipping costs will be added to each shipment.
Any complaint (damage, delay etc.) about transport have to be passed immediately to the shipping company and to the Contractor.
If the Purchaser faces a problem with sent
products, he can return his order (or its part) to the Contractor
within 48 hours after receiving the merchandise (the Purchaser has to
send us a written reason of return and a copy of receipt from local
Post Office by
e-mail or fax). No product will be replaced or reimbursed by the Contractor after this period.
Return Policy Rules
Damaged on Arrival (DOA)
The DOA-procedure gives the Purchaser the
right to receive a new product within a reasonable refurbished period.
The Contractor cannot be held responsible for any delay in the DOA
procedure. The damaged products will be wrapped up and returned, as
new, to the Contractor, at the latest 24 hours after receiving the
merchandise. The return-shipping-cost, is a cost for the Purchaser and
the Contractor will not reimburse any return-shipping-costs. The
Contractor will send to the Purchaser a new product as soon as he will
receive the damaged one back. The Purchaser will also notify the
Contractor by e-mail (
reclamation@modelimex.com) about that.
Refusal
The product does not match your ordered merchandise. The Purchaser will notify the Contractor by e-mail (
reclamation@modelimex.com)
that the product does not match his needs. The ordered products will be
wrapped up and returned in its original safety-package to the
Contractor. The Purchaser will be charged for all the costs of this
procedure. The Contractor will reimburse to the Purchaser the value of
the product via his credit card account as soon as he will receive the
product back. Shipping costs are not reimbursed.
You can visit website www.modelimex.com
without telling us who you are or revealing any personal information
about yourselves. We will not share your personal information with
other companies that offer related services.
If you decide to buy in our shop, you will have to
register and provide us your name, e-mail address, postal address and
other personal information. Also, if you are paying by credit card, all
the credit card information will be sent through secured site using SSL
protocol (your browser must support 128-bit encryption). Only
three parties will know these information: The Purchaser, the
Contractor and the Bank. We accept only VISA and Eurocard-Mastercard
(EC/MC) credit cards.
The Contractor does not keep records of credit
card numbers. Once a transaction is handled and confirmed, every trace
of your credit card number will be erased from our records.
The Contractor is not liable for any damage or injury caused to the Purchaser by the use of items delivered by the Contractor.
Should any parts of these terms and conditions be void or invalid the validity of all other clauses is not impaired.
All product names, company names etc. are trademarks and the property of their respective owners.